Support

HealthMarkets knows that a well-supported agent is a successful agent. In fact, our agents cross-sell at industry-leading levels because of it. Get the support you need (and more) with us.

  • Need to call in a question?

    Agents have full access to phone support for your convenience.

  • Money on your mind?

    Access the status of your commission payments and lead contributions from any device.

  • Need help with certifications?

    Our support team can help determine which certifications you need and help find materials to pass your exams.

  • Need help with our tech?

    Our tech is super easy to use, but if you hit a snag, our TechConnect team is here for you.

Want help with software systems?

We’ll help you navigate third-party software systems and learn how to use them, including how DocuSign works.

Not getting enough guidance?

Rookie agents can partner with an experienced mentor while beginning their careers.

Nervous to get started alone?

Ongoing coaching is available to agents who want or need it.

Don’t have a dedicated support team?

We do. At HealthMarkets, we strive to provide agents with personal attention, timely resolutions, and expertise needed to answer agents’ urgent questions. That is why we have a team of professionals dedicated to helping our agents with technology, compliance, and day-to-day operations.

Unsure about onboarding?

We have a centralized onboarding team to help agents through the licensing and carrier appointment process. Onboarding also includes in-depth, on-demand, self-study training. You’ll receive ongoing training and coaching with field leadership to support you throughout your independent agent career.

“Our mission is to enable those with an entrepreneurial spirit to control their own financial future.”

– Kenneth J. Fasola, President & CEO, HealthMarkets

Enabling Our Agents

Whether it’s mentoring guidance for a beginner, or just a question here and there for a veteran agent, HealthMarkets has the support you need.

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